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Playback enhancement

The Play Message module has been enhanced with the user-selectable option to interrupt/skip playback on a keypress from the caller's phone keypad.For those using a Fonovation service as an office messaging system this will cut down greatly on the time you spend listening to menus where you already know the key you want to press.

 

The last interruption keypress is remembered and will be 'used' by the Decision Branch module as an input, allowing you to select the decision path with the same keypress.

 

Creative Networking

Fonovation are please to announce a new partnership with Creative Networking Ltd

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Go ahead, JUMP!

New Application Jumping module added to Management Interface
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Publish and be damned!

'An Introduction to IVR' has been selected for the 100k Club article library

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Press 1 for sales - An introduction to IVR

Introducing IVR and some of the main concepts to readers new to IVR

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